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WordPress GDPR FAQ

How can I change GDPR texts / translate?


If you want to translate or change texts, that are not available in plugin settings you can use Loco Translate. Install Loco Translate Go to Loco Translate > Plugins Click on WordPress GDPR Create a new Translation (we use en_US to...

How does the Cookie Consent work?


By default our plugin blocks & deletes all cookies UNTIL the user has clicked on the "I accept" in the Cookie Popup (gives his consent). Then in the privacy settings user can enable different services:...

Can I rearrange / create a custom Privacy Center Page?


If you want to rearrange the items on the privacy center page or create your custom page, then you have two options: Do not use the Shortcode and create your own Privacy Center Page (for example with Visual Composer) Use our Filter to...

WordPress 4.9.6 and GDPR - Do I still need a plugin?


With WordPress 4.9.6 there were some new features introduced, especially regarding the GDPR. In detail there are 3 new things: Set a Privacy Page within WordPress Under Settings > Privacy you can set your own Privacy Page now. Or you...

WooCommerce Privacy Checkbox not showing?


If you are on at least WooCommerce 3.4 Version you need to set your privacy settings page within WooCommerce Settings > Accounts & Privacy > Privacy Page. Below WooCommerce Version 3.4 Version? If the privacy policy Acceptance...

GDPR Items are not centered?


Deprecated after Version 1.5. Items are not centered always correctly by using Border-Box Sizing. If your GDPR Items are not centered, please add the following custom CSS: .wordpress-gdpr-privacy-center-item { width: 27%; } @media...

How can I transform popup links to Buttons?


Deprecated after Version 1.5. Button Style for Agree / Decline are now standard on 1.5.If you want to use buttons instead of links you can use the following custom CSS: .wordpress-gdpr-popup-actions { margin-top:...

Cookies still show although not accepted?


If cookies are still showing although no consent was given please check the following things: You are not logged in as an admin (all cookies are allowed for admins) Make sure no Code for example Analytics is in our HTML source code of your...

Do you offer Pseudonymization?


Pseudonymization is not mandatory by GDPR. It might be a good improvement, but also can risk in data loss. We do not offer a Pseudonymization feature, because we do not want to be responsible for data loss. But we recommend the following...

Cookie Whitelist - What cookies are allowed? How can I add more?


Deprecated after Version 1.5. Cookies should be placed inside our new GDPR Services. If you have enabled to use Cookie Whitelist & user agrees, all cookies will be allowed, that are on the Whitelist - not more! All other Cookies will be...

How to block iFrame Youtube Cookies?


To block cookies from iFrame embedded pages like youtube you need to watch their embed settings. In Youtube there is an option to enable advanced privacy options (see image right). If you enable this you will see, that the embed src changes to...

Slow AJAX Calls?


Slow WP Admin AJAX calls can be caused because of many factors and it's hard to debug them. But here are some indications: Test Location <-> Server Location (too high latency) Server Performance at All Too many other plugins (WP AJAX...

Can I open the Privacy Settings with a custom Link?


If you want to open the privacy settings popup with a custom Link / button you need to add the following CSS class: wordpress-gdpr-open-privacy-settings-modal An Example: <a href="#" class="button btn...

Empty Boxes in GDPR Privacy Center?


If there are empty boxes or the layout is not aligned, please add the following custom CSS: .wordpress-gdpr-privacy-center p { display: none; } .wordpress-gdpr-privacy-center p.wordpress-gdpr-privacy-center-item-desc { display: block; }

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