Knowledge Base
Save us time to focus on some great new features and try our self service knowledge base. Search for anything.
WordPress Country Selector FAQ
Stay at United States should be International
When you want to have the popup say "Stay at International Site" instead of "Stay at United States" you need to do the following
Install Loco Translate Plugin
Go to Loco Translate > Plugins > WordPress Country Selector
Click on New...
Wrong Country Flag or Country name?
Our plugin takes the country flag & name from the settings of the WordPress site.
If you for example see "Stay at United States", but you want to have it as "Stay on Germany", then your sites language is wrong. This is also not good for...
Country selector Popup appears again
If the country selector popup displays again after a short time or after refreshing your site, then the lifetime of our plugin cookie is too short. Please increase the lifetime inside the plugin settings > general.
It could be when users...
How can I translate the Country selector Plugin (WPML)
For translations you need to use WPML > "String Tranlsations".
First go to Theme and Plugin localization
Click the checkbox for the Wordpress Country Selector
Scan the plugin for Translations (button on the bottom)
Then go to...
How to change the International Flag
If you want to change the international flag in our WordPress country selector or Multilingual Multisite plugin you can use some simple CSS.
First upload your flag image into your WordPress media library. Copy the URL. Then add this custom CSS...
WordPress Country redirection gets stuck in an infinite Loop
When false configured our WordPress Country selector plugin can cause an infinite loop. This happens the URL in our plugin settings does not 100% match your WP configured site URL.
To solve this error look out for:
http / https
www /...
Did not found what you was looking for?
Please submit a ticket with a detailed explanation about your problem.
Submit Ticket