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WordPress Helpdesk Filter & Hooks

Helpdesk Form Filters


Every Form type (Simple, WooCoommerce, Envato) has their own filters for the fields. Systems Field: wordpress_helpdesk_new_ticket_' . $type .'_systems Types Field: wordpress_helpdesk_new_ticket_' . $type .'_types Orders Field:...

Helpdesk Capabilities Filter


When you want to modify the capability settings you can hook into the the following filters: Agent Caps: wordpress_helpdesk_agent_caps By default the agent caps are the following: array( 'read', 'publish_tickets', 'edit_ticket', ...

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