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WordPress Store Locator FAQ

Store Locator always on top?

Sometimes when you have added the Store Locator shortcode to a container at the bottom of the page, it can populate at the top. To fix this go into advanced settings and enable output buffering.

I always get a Google Maps error (GEOCODE)

If you get a "Geocoder failed due to: REQUEST_DENIED" error, then right click on yoursite, click on inspect and open the browser console. Reload your store locator page, and watch out for Google Errors. An example below:Example above shows this...

How can I remove the maps padding?

Just add the following code inside advanced settings > custom CSS: #store_modal .modal-body { padding: 0px; } .store_locator_sidebar_content { padding: 15px 0px 15px 15px; } @media(max-width: 768px) { .store_locator_sidebar_content...

Store Locator Filters do not show up

Only the 2nd level filters will be shown as checkboxes inside the store locator. The 1st level filters will be used as the filter top names. Means you need to find a name like "facilities", create the filter and assign your checkboxes like...

Get My Position not 100% accurate

if the 'Get my Position' function does not work properly or gets the wrong location, then you need to check the following: Are you on HTTPS / SSL? Because if no https is setup our plugin falls back to IP gelocatlion which is not as 100%...

Only show the Radius Filter?

If you want to show the radius under “filter” and no category filter, you need to add the following custom CSS: #store_locator_filter_categories { display: none; }

How can we change the title text “Find in Store”

If you want to change the WordPress store locator title "Find in Store", you need to go to the plugin settings > general. There you find an input field to change the name. change wp store locator title  

How can we style the store locator buttons?

Button is controlled by theme CSS. But you can add custom CSS if you want like this .store_locator .button { padding: 10px 20px; border-radius: 25px; color: #fff; background: #333; }

Adjust Store Locator Map height too small

The height of the store locator map is adjusted automatically to the height of the sidebar with the results. If you have stores found the map height increases. If you want to have it always for a custom height, use the following custom...

How to change the store slug URL?

If you want to change a stores slug URL store name, please place the function below into your child theme: add_filter( 'register_post_type_args', 'wpse247328_register_post_type_args', 10, 2 ); function wpse247328_register_post_type_args( $args,...

Single Store pages give 404 Error

If you single store pages lead into a 404 error go inside your WP-Admin panel > Settings> save permalinks.

Store Locator WPML Support

We had a deep look into WPML, but unfortuantely it is not possible to use WPML with custom Database Queries (needed to lat / lng <-> distance). It is possible to translate everything with WPML except the stores data (like name,...

Not all stores are displayed?

If you are missing some stores or if not all stores are displayed in our WordPress store locator, then you need to increase the maximum results. You can increase the maximum results in the option panel inside Settings > Result List >...

How can I automatically get latitude (lat) / longitude (lng) data for my stores?

Our WordPress plugin is able to automatically add latitude and longitude data during store imports. Just follow these 3 steps: You need to set a Google Api Key (Server Side) in our plugin settings This will be used to fetch Lat / Lng when...

Can I hide the Address Search Bar?

If you want to disable the address field to just show stores within your default position you can hide the input field via custom CSS like this: #store_locator_address_field { display: none; } Then you need to set a default lat / lng and...

Store Export or Import not working

If the stores export or import is not working you should first enable WP_DEBUG log. Therefore you should add the following lines into your wp-config.php define( 'WP_DEBUG', true ); define( 'WP_DEBUG_DISPLAY', false ); define( 'WP_DEBUG_LOG', true...

Is there a way to hide the map on mobile?

If you want to hide only the map for mobile users, you can insert the following custom CSS: @media (max-width: 768px) { #store_locator_main { display: none; } }

Create a Search for Store Page

If you want to create a page without the map and just the search fields like in our Demo you can use the following shortcode: Make sure you...

Increase result list height

If you want to increase the height of the result list or if the result list is too small add the following custom CSS: #store_locator_result_list { max-height: 350px...

Show all Stores by Default

If you want to show all stores by default you need adjust the radius, default lat / lng and max result values: Map Settings Adjust your default lat / lng to a center of all stores Add a high value to the Radius Select Steps like...

Store Locator Styles / CSS not working

Please make the following file writeable: /wp-content/wordpress-store-locator/public/css/wordpress-store-locator-custom.css

Google Maps Pricing / Costs?

Google recently has changed it's pricing model: You now get a $200 free credit, that you can use per month. Everything else needs to be payed - in detail the Autocomplete & Geocoding service, we use to get a lat / lng from an address. You can...

How to override the single store template?

If you are trying to get the single store pages to display or override a unique single page template (single-stores.php), as opposed to the standard single.php template for blog posts. You can create a single-stores.php in your child theme. This...

Much white space between store locator elements

Some themes use white-space: pre CSS in their stylesheets like the RepairHub theme. This produces strange white spaces in your store locator. However add this custom CSS in order to fix this: #store_locator * { white-space: initial; }

Store Locator Action Buttons not aligned

If the action buttons in the infowindow or the results are not aligned properly add this custom CSS: .store_locator_actions a { margin-right: 5px; display: block; float: left; margin-bottom: 10px; }

Where to find the category id?

While adding shortcode for single categories according to this - you can specify a category id or multiple ids. You will find the category IDs when you go to wp-admin...

Hide no Stores Found Text

The store locator plugin automatically detects the location and gives a No store found warning message in the result list. If you want to stop showing this warning or want to show it only after the search is done, then add this custom...

Wordpress Store Locator Listing Shortcode

In version 1.13.0 we introduced a new Store locator listing shortcode. You can define a key, that you want to use for grouping (e.g. country). Then all stores within a country will display in a listing accordion by that...

Disable single store pages in WordPress

Starting from version 2.0.18 you can turn off single store pages in WordPress directly in plugin settings. #image_941689183 { width: 100%; } Maybe you are wondering if there is an option to disable the...

Infowindow Texts is not Breaking

Try adding this custom CSS when store name or texts in the infowindow is not breaking texts: #store_locator .gm-style-iw, #store_locator .gm-style-iw * { display: block !important; overflow: hidden; } #store_locator...

Store locator Category Paramter not working

Our store locator plugin for WordPress allows you to embed multiple store locator shortcodes for different categories with ease. This allows you to show many dealer searches per category or even many categories.  If the parameter should not...

Show online where to buy in physical stores

When you are using our WordPress Store locator plugin and want to show the retailers online store or webshop, then we have a solution for you. All you need is our WooCommerce product retailers & where to buy...

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