When creating a ticket in WooCommerce for example, a user has to choose “order support” or a similar subject. Where can I modify the drop down “subject” values?
You can use the following Filter “wordpress_helpdesk_new_ticket_WooCommerce_order_subjects”.
An Example:
function my_custom_subjects($subjects) { // Adding a new subject $subjects[] = 'Test Subject'; return $subjects; } add_filter('wordpress_helpdesk_new_ticket_WooCommerce_order_subjects', 'my_custom_subjects');