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Where can I modify the ticket “subject” drop down values?
When creating a ticket in WooCommerce for example, a user has to choose “order support” or a similar subject. Where can I modify the drop down “subject” values?
You can use the following Filter “wordpress_helpdesk_new_ticket_WooCommerce_order_subjects”.
An Example:
function my_custom_subjects($subjects) {
// Adding a new subject
$subjects[] = 'Test Subject';
return $subjects;
}
add_filter('wordpress_helpdesk_new_ticket_WooCommerce_order_subjects', 'my_custom_subjects');
How can i delete the fields?
Sorry deleting is currently not possible
Hello, will be available in the future? not all the woocommerce website sell real product, but virtual.
Thank you!
Well currently not, but we can customize / add this feature for you on Charge. Contact us at [email protected]