Where can I modify the ticket “subject” drop down values?

When creating a ticket in WooCommerce for example, a user has to choose “order support” or a similar subject. Where can I modify the drop down “subject” values?

You can use the following Filter “wordpress_helpdesk_new_ticket_WooCommerce_order_subjects”.

An Example:

function my_custom_subjects($subjects) {

	// Adding a new subject
	$subjects[] = 'Test Subject';
 
	return $subjects;
}
add_filter('wordpress_helpdesk_new_ticket_WooCommerce_order_subjects', 'my_custom_subjects');

4 thoughts on “Where can I modify the ticket “subject” drop down values?

    • Daniel Barenkamp

      The Real Person!

      Author Daniel Barenkamp acts as a real person and verified as not a bot.
      Passed all tests against spam bots. Anti-Spam by CleanTalk.
      says:

      Sorry deleting is currently not possible

        • Daniel Barenkamp

          The Real Person!

          Author Daniel Barenkamp acts as a real person and verified as not a bot.
          Passed all tests against spam bots. Anti-Spam by CleanTalk.
          says:

          Well currently not, but we can customize / add this feature for you on Charge. Contact us at su*****@we******.io

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