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Ticket System Shortcodes
There are 2 ticket system shortcodes:
1. My Tickets Shortcode:
[my_tickets orderby="date" order="DESC"]
Parameter:
- Order By
- Order
2. New Ticket Shortcode:
[new_ticket type="Simple|WooCommerce|Envato" types="" departments="" priorities=""]
Parameter:
- Type (Simple, WooCommerce, Envato)
- Pre Selected types, departments, priorities
Great!
It would be great if there were some examples of how to fill in the types, departments and priorities. I cannot get the shortcode to display the extra fields and there is nothing in this page that explains how to display them. Ideally, a video walkthrough would be great.
In your WP backend to Tickets and below that menu you find: types, departments etc. Click there and you can set them up for ticketing use.
The shortcodes don’t work on my site. No form shows up on the front page but the shortcode itself. What should I do?
Please make sure the space between the [ and the text is removed.