Create Ticket Status, Types & Projects

After everything is setup we can create the different status, types & systems / projects. Each of these taxonomies can have it’s own color.

  • Status
    Explanation: the status on what a ticket currently is
    Example: New, Assigned, Solved
  • Type
    Explanation: the ticket type
    Example: Bug, Feature, Question
  • System / Project
    Explanation: The project or System a ticket will be assigned to
    Example: Project 1, Project 2
create ticket priorities
create ticket priorities

These ticket specific terms are available for the user in the frontend later when he wants to create a new ticket.

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