After everything is setup we can create the different status, types & systems / projects. Each of these taxonomies can have it’s own color.
- Status
Explanation: the status on what a ticket currently is
Example: New, Assigned, Solved - Type
Explanation: the ticket type
Example: Bug, Feature, Question - System / Project
Explanation: The project or System a ticket will be assigned to
Example: Project 1, Project 2
These ticket specific terms are available for the user in the frontend later when he wants to create a new ticket.