1. Introduction

These Terms and Conditions (“Agreement“) govern your purchase and use of any WordPress® / WooCommerce® plugin extension (each, a “Product“) made available by WeLaunch (“Company“, “we“, “us” or “our“) through the website welaunch.io (the “Site“). By purchasing, downloading, installing, or using a Product, you (“Customer“, “you“, or “your“) accept and agree to be bound by this Agreement. If you do not agree, do not use any Products.

2. Definitions

  • Account – the user profile you create on the Site to purchase Products.
  • License Key – a serialised string issued to you that activates a Product and enables updates and support during an active subscription.
  • Subscription – the paid plan (monthly or yearly) that grants you the License Key, updates, and support for the term.
  • Website – the single WordPress installation on which you activate a License Key (unless your plan explicitly allows multiple sites).

3. Account Registration

You must be at least 18 years old and capable of forming a binding contract to create an Account. You agree to provide accurate, complete, and current information and to keep it updated. You are responsible for safeguarding your login credentials and all activity under your Account.

4. License Grant

Upon full payment of the subscription fee, we grant you a non‑exclusive, non‑transferable, revocable license to install and use the Product on the number of Websites permitted by your plan, solely for your own business or personal purposes. You may not:

  1. Distribute, resell, lease, or otherwise make the Product or License Key available to third parties;
  2. Reverse‑engineer, decompile, or attempt to extract source code except to the limited extent allowed by law;
  3. Remove or obscure proprietary notices or disclaimers contained in the Product.

5. Subscription Plans & Billing

  1. Automatic renewal. Your Subscription renews automatically at the end of each billing cycle (monthly or yearly, as selected) using the payment method on file, unless you cancel at least 24 hours before the renewal date.
  2. Pricing. Prices are shown on the Site and are subject to VAT or other applicable taxes based on your billing address. We may change prices or introduce new plans with at least 30 days’ notice by email or on the Site. Changes apply on your next renewal.
  3. Failed payments. If a charge is declined, we may suspend updates and support until payment is completed.

6. Cancellation & Refunds

  • Cancellation. You may cancel at any time from your Account dashboard; service continues until the end of the current term, after which the License Key expires and you lose access to updates and support.
  • Refund policy. We offer a 14‑day money‑back guarantee for first‑time purchases of a Product. Refund requests must be submitted via support ticket within 14 calendar days of purchase. Renewals, upgrades, and lifetime licenses are non‑refundable unless required by law.

7. Updates & Support

During an active Subscription we will, on a commercially reasonable basis:

  • Provide email or ticket‑based technical support for the Product;
  • Supply updates, bug fixes, and security patches. We do not guarantee that updates will be available for older versions of WordPress, WooCommerce, PHP, or third‑party plugins.

8. Customer Responsibilities

You are responsible for:

  • Ensuring the compatibility of the Product with your WordPress/WooCommerce environment;
  • Keeping backups of your Website and data;
  • Complying with all applicable laws and third‑party terms (e.g., WordPress.org GPL).

9. Intellectual Property

All Products, source code, and documentation are the intellectual property of the Company or its licensors and are protected by copyright and other laws. WordPress® and WooCommerce® are trademarks of Automattic Inc. and are used for identification purposes only.

10. Prohibited Use

You agree not to use the Site or Products to:

  • Upload malicious code or content;
  • Violate any law or regulation;
  • Infringe the intellectual property rights of others;
  • Send unsolicited communications (spam);
  • Engage in any activity that interferes with the proper functioning of the Site or Products.

11. Termination & Suspension

We may suspend or terminate your License Key and/or Account immediately, with or without notice, if you breach this Agreement. Upon termination, rights granted to you cease and you must stop using the Product.

12. Disclaimers

THE PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. We do not warrant that the Products will be error‑free, secure, or that defects will be corrected.

13. Limitation of Liability

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE USE OR INABILITY TO USE THE PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES YOU PAID FOR THE PRODUCT DURING THE 12 MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold the Company, its directors, officers, employees, and agents harmless from any third‑party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Products or breach of this Agreement.

15. Privacy

Our collection and processing of personal data are governed by our Privacy Policy (incorporated by reference). By using the Site, you consent to those practices.

16. Changes to this Agreement

We may modify this Agreement from time to time. The “Last updated” date at the top will change. Material revisions will be announced on the Site or via email. Continued use of the Products after the effective date of changes constitutes acceptance.

17. Governing Law & Jurisdiction

This Agreement is governed by the laws of Germany (without regard to conflict‑of‑law principles). Any dispute arising out of or relating to this Agreement shall be submitted to the exclusive jurisdiction of the courts in Munich, Germany, unless statutory consumer jurisdiction rules apply.

18. Severability

If any provision of this Agreement is held unenforceable, that provision will be enforced to the maximum extent permissible and the remainder will remain in full force.

19. Entire Agreement

This Agreement constitutes the entire agreement between you and the Company regarding the Products and supersedes all prior or contemporaneous oral or written agreements.

20. Contact Us

If you have any questions about this Agreement, please contact:

WeLaunch
Am Biener Esch 8
49808 Lingen (Ems)
Germany
Email: su*****@******ch.io