{"id":1174,"date":"2020-05-04T11:42:12","date_gmt":"2020-05-04T09:42:12","guid":{"rendered":"https:\/\/www.welaunch.io\/fr\/?page_id=1174"},"modified":"2021-11-15T13:39:39","modified_gmt":"2021-11-15T12:39:39","slug":"base-de-connaissances","status":"publish","type":"page","link":"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/","title":{"rendered":"Base de connaissances"},"content":{"rendered":"<div class=\"wordpress-helpdesk-faq-content-before\">\n\t<section class=\"section dark has-scroll-for-more\" id=\"section_2114500343\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div><button class=\"scroll-for-more z-5 icon absolute bottom h-center\" aria-label=\"Fais d\u00e9filer pour en savoir plus\"><i class=\"icon-angle-down\" aria-hidden=\"true\" style=\"font-size:42px;\"><\/i><\/button>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1199887381\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1199887381 {\n  padding-top: 36px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-2099364245\">\n\n\n\t<div id=\"col-930913658\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p class=\"h3\" style=\"font-size: 200%;margin-bottom:10px;\">Knowledge Base<\/p>\n<p>Save us time to focus on some great new features and try our self service knowledge base. Search for anything.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2114500343 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n#section_2114500343 .section-bg-overlay {\n  background-color: #3171ee;\n}\n<\/style>\n\t<\/section>\n\t<\/div>        <div class=\"wordpress-helpdesk wordpress-helpdesk-faq\">\n            <div class=\"wordpress-helpdesk-row\">\n                <div class=\"wordpress-helpdesk-col-sm-8 wordpress-helpdesk-pull-right\">        <div class=\"wordpress-helpdesk-row\">\n                <div class=\"wordpress-helpdesk-col-sm-10 wordpress-helpdesk-col-sm-offset-1\">\n                    <form method=\"get\" class=\"wordpress-helpdesk-faq-searchform\" action=\"https:\/\/www.welaunch.io\/fr\/\" autocomplete=\"off\">\n                        <input style=\"display:none\" type=\"text\" name=\"fakeusernameremembered\"\/>\n                        <input style=\"display:none\" type=\"password\" name=\"fakepasswordremembered\"\/>\n                        <input type=\"search\" class=\"wordpress-helpdesk-faq-searchterm form-control\" name=\"s\" autocomplete=\"off\" placeholder=\"Rechercher dans les FAQs\">\n                        <input type=\"hidden\" name=\"post_type\" value=\"faq\" \/>\n                        <button type=\"submit\" class=\"searchform-submit\">\n                            <span class=\"fa fa-search\" aria-hidden=\"true\"><\/span><span class=\"screen-reader-text\">Rechercher dans les FAQs<\/span>\n                        <\/button>\n                        <div class=\"wordpress-helpdesk-faq-live-search-results\" style=\"display: none;\"><\/div>\n                    <\/form>\n                <\/div>\n            <\/div>\n        <div class=\"wordpress-helpdesk-row\">        <div class=\"wordpress-helpdesk-faq-column wordpress-helpdesk-col-sm-4 wordpress-helpdesk-col-md-6\">\n                             <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/buying-plugins\/\">\n                    <div class=\"wordpress-helpdesk-faq-boxed\">\n                        <i class=\"fa fa-file-alt fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>                        <h3 class=\"wordpress-helpdesk-faq-boxed-title\">Buying Plugins<\/h3>\n                        <p class=\"wordpress-helpdesk-faq-boxed-description\"><\/p>\n                        <p class=\"wordpress-helpdesk-faq-boxed-count\">Afficher les articles 3<\/p>\n                    <\/div>\n                <\/a>\n                    <\/div>\n                <div class=\"wordpress-helpdesk-faq-column wordpress-helpdesk-col-sm-4 wordpress-helpdesk-col-md-6\">\n                             <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/cf7\/\">\n                    <div class=\"wordpress-helpdesk-faq-boxed\">\n                        <i class=\"fa fa-envelope fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>                        <h3 class=\"wordpress-helpdesk-faq-boxed-title\">Contact Form 7 Documentation<\/h3>\n                        <p class=\"wordpress-helpdesk-faq-boxed-description\"><\/p>\n                        <p class=\"wordpress-helpdesk-faq-boxed-count\">Afficher les articles 2<\/p>\n                    <\/div>\n                <\/a>\n                    <\/div>\n                <div class=\"wordpress-helpdesk-faq-column wordpress-helpdesk-col-sm-4 wordpress-helpdesk-col-md-6\">\n                             <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/dokan\/\">\n                    <div class=\"wordpress-helpdesk-faq-boxed\">\n                        <i class=\"fa fa-users fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>                        <h3 class=\"wordpress-helpdesk-faq-boxed-title\">Dokan Documentation<\/h3>\n                        <p class=\"wordpress-helpdesk-faq-boxed-description\"><\/p>\n                        <p class=\"wordpress-helpdesk-faq-boxed-count\">Voir l'article 0<\/p>\n                    <\/div>\n                <\/a>\n                    <\/div>\n        <\/div><div class=\"wordpress-helpdesk-row\">        <div class=\"wordpress-helpdesk-faq-column wordpress-helpdesk-col-sm-4 wordpress-helpdesk-col-md-6\">\n                             <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/general\/\">\n                    <div class=\"wordpress-helpdesk-faq-boxed\">\n                        <i class=\"fa fa-question fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>                        <h3 class=\"wordpress-helpdesk-faq-boxed-title\">General<\/h3>\n                        <p class=\"wordpress-helpdesk-faq-boxed-description\"><\/p>\n                        <p class=\"wordpress-helpdesk-faq-boxed-count\">Afficher les articles 13<\/p>\n                    <\/div>\n                <\/a>\n                    <\/div>\n                <div class=\"wordpress-helpdesk-faq-column wordpress-helpdesk-col-sm-4 wordpress-helpdesk-col-md-6\">\n                             <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/themes\/\">\n                    <div class=\"wordpress-helpdesk-faq-boxed\">\n                        <i class=\"fa fa-file-alt fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>                        <h3 class=\"wordpress-helpdesk-faq-boxed-title\">Themes<\/h3>\n                        <p class=\"wordpress-helpdesk-faq-boxed-description\"><\/p>\n                        <p class=\"wordpress-helpdesk-faq-boxed-count\">Voir l'article 0<\/p>\n                    <\/div>\n                <\/a>\n                    <\/div>\n                <div class=\"wordpress-helpdesk-faq-column wordpress-helpdesk-col-sm-4 wordpress-helpdesk-col-md-6\">\n                             <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/visual-composer\/\">\n                    <div class=\"wordpress-helpdesk-faq-boxed\">\n                        <i class=\"fa fa-pen fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>                        <h3 class=\"wordpress-helpdesk-faq-boxed-title\">Visual Composer Documentation<\/h3>\n                        <p class=\"wordpress-helpdesk-faq-boxed-description\"><\/p>\n                        <p class=\"wordpress-helpdesk-faq-boxed-count\">Afficher les articles 3<\/p>\n                    <\/div>\n                <\/a>\n                    <\/div>\n        <\/div><div class=\"wordpress-helpdesk-row\">        <div class=\"wordpress-helpdesk-faq-column wordpress-helpdesk-col-sm-4 wordpress-helpdesk-col-md-6\">\n                             <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/woocommerce\/\">\n                    <div class=\"wordpress-helpdesk-faq-boxed\">\n                        <i class=\"fa fa-shopping-cart fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>                        <h3 class=\"wordpress-helpdesk-faq-boxed-title\">WooCommerce Plugin Documentation<\/h3>\n                        <p class=\"wordpress-helpdesk-faq-boxed-description\"><\/p>\n                        <p class=\"wordpress-helpdesk-faq-boxed-count\">Voir l'article 1<\/p>\n                    <\/div>\n                <\/a>\n                    <\/div>\n                <div class=\"wordpress-helpdesk-faq-column wordpress-helpdesk-col-sm-4 wordpress-helpdesk-col-md-6\">\n                             <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/wordpress\/\">\n                    <div class=\"wordpress-helpdesk-faq-boxed\">\n                        <i class=\"fab fa-wordpress-simple fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>                        <h3 class=\"wordpress-helpdesk-faq-boxed-title\">WordPress Plugins Documentation<\/h3>\n                        <p class=\"wordpress-helpdesk-faq-boxed-description\"><\/p>\n                        <p class=\"wordpress-helpdesk-faq-boxed-count\">Voir l'article 0<\/p>\n                    <\/div>\n                <\/a>\n                    <\/div>\n        <\/div>                \n                <\/div>\n                                <div class=\"wordpress-helpdesk-col-sm-4 wordpress-helpdesk-sidebar wordpress-helpdesk-pull-left\">\n                    <li id=\"faq_topics-2\" class=\"widget widget_faq_topics\"><h2 class=\"widgettitle\">Topics<\/h2><ul class=\"wordpress-helpdesk-topic-list wordpress-helpdesk-faq-list\"><li><a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/buying-plugins\/\"><i class=\"fa fa-file-alt fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>Buying Plugins<\/a><\/li><li><a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/cf7\/\"><i class=\"fa fa-envelope fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>Contact Form 7 Documentation<\/a><\/li><li><a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/dokan\/\"><i class=\"fa fa-users fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>Dokan Documentation<\/a><\/li><li><a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/general\/\"><i class=\"fa fa-question fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>General<\/a><\/li><li><a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/themes\/\"><i class=\"fa fa-file-alt fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>Themes<\/a><\/li><li><a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/visual-composer\/\"><i class=\"fa fa-pen fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>Visual Composer Documentation<\/a><\/li><li><a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/woocommerce\/\"><i class=\"fa fa-shopping-cart fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>WooCommerce Plugin Documentation<\/a><\/li><li><a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/topics\/wordpress\/\"><i class=\"fab fa-wordpress-simple fa-4x wordpress-helpdesk-faq-topic-icon\" aria-hidden=\"true\"><\/i>WordPress Plugins Documentation<\/a><\/li><\/ul><\/li><li id=\"faq_dynamic_posts-3\" class=\"widget widget_faq_dynamic_posts\"><h2 class=\"widgettitle\">Popular FAQs<\/h2><ul class=\"wordpress-helpdesk-faq-list\"><li><i class=\"fa fa-file-alt fa-1x\"><\/i> <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/faq\/ticket-system-shortcodes\/\">Shortcodes pour le syst\u00e8me de tickets<\/a><\/li><li><i class=\"fa fa-file-alt fa-1x\"><\/i> <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/faq\/setup-wordpress-helpdesk\/\">Mise en place d'un service d'assistance WordPress<\/a><\/li><li><i class=\"fa fa-file-alt fa-1x\"><\/i> <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/faq\/wordpress-store-locator-shortcodes\/\">Shortcodes WordPress Store Locator<\/a><\/li><li><i class=\"fa fa-file-alt fa-1x\"><\/i> <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/faq\/setup-wordpress-store-locator\/\">Setup the WordPress Store Locator Plugin<\/a><\/li><li><i class=\"fa fa-file-alt fa-1x\"><\/i> <a href=\"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/faq\/creer-des-projets-detat-de-billetterie\/\">Cr\u00e9er un statut de ticket, des types et des projets<\/a><\/li><\/ul><\/li>                <\/div>\n                            <\/div>\n        <\/div>\n        <div class=\"wordpress-helpdesk-faq-content-after\">\n\t<section class=\"section dark\" id=\"section_1660994807\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1724316658\">\n\n\n\t<div id=\"col-700380997\" class=\"col large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p class=\"h2\" style=\"margin-bottom: 10px;\">Did not found what you was looking for?<\/p>\n<p>Please submit a ticket with a detailed explanation about your problem.<\/p>\n<a href=\"https:\/\/www.welaunch.io\/en\/contact\/#new-ticket\" class=\"button white is-link\" >\n\t\t<span>Submit Ticket<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1660994807 {\n  padding-top: 51px;\n  padding-bottom: 51px;\n}\n#section_1660994807 .section-bg-overlay {\n  background-color: #3171ee;\n}\n@media (min-width:850px) {\n  #section_1660994807 {\n    padding-top: 180px;\n    padding-bottom: 180px;\n  }\n}\n<\/style>\n\t<\/section>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1174","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/pages\/1174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/comments?post=1174"}],"version-history":[{"count":9,"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/pages\/1174\/revisions"}],"predecessor-version":[{"id":8615,"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/pages\/1174\/revisions\/8615"}],"wp:attachment":[{"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/media?parent=1174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}