{"id":3139,"date":"2017-08-24T07:01:02","date_gmt":"2017-08-24T07:01:02","guid":{"rendered":"https:\/\/demos.welaunch.io\/helpdesk\/?post_type=faq&#038;p=703"},"modified":"2024-05-15T11:28:48","modified_gmt":"2024-05-15T09:28:48","slug":"est-il-possible-pour-un-utilisateur-de-poser-des-questions-et-de-repondre-par-courrier-electronique","status":"publish","type":"faq","link":"https:\/\/www.welaunch.io\/fr\/base-de-connaissances\/faq\/est-il-possible-pour-un-utilisateur-de-poser-des-questions-et-de-repondre-par-courrier-electronique\/","title":{"rendered":"Est-il possible pour un utilisateur d&#8217;envoyer des questions d&#8217;assistance par courriel et d&#8217;y r\u00e9pondre par courriel (email piping) ?"},"content":{"rendered":"<p>Oui, vous devrez cr\u00e9er votre propre bo\u00eete de r\u00e9ception \u00e9lectronique. Configurez-le ensuite dans les param\u00e8tres du plugin.Lorsque vous faites un commentaire, un mail est automatiquement envoy\u00e9 au rapporteur.<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","product_cat":[],"class_list":["post-3139","faq","type-faq","status-publish","hentry","faq_topics-helpdesk-faq"],"_links":{"self":[{"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/faq\/3139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/comments?post=3139"}],"version-history":[{"count":1,"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/faq\/3139\/revisions"}],"predecessor-version":[{"id":8961,"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/faq\/3139\/revisions\/8961"}],"wp:attachment":[{"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/media?parent=3139"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.welaunch.io\/fr\/wp-json\/wp\/v2\/product_cat?post=3139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}