{"id":3930,"date":"2017-09-13T06:39:17","date_gmt":"2017-09-13T04:39:17","guid":{"rendered":"https:\/\/demos.welaunch.io\/helpdesk\/?post_type=faq&p=810"},"modified":"2024-05-15T13:57:55","modified_gmt":"2024-05-15T11:57:55","slug":"override-helpdesk-templates","status":"publish","type":"faq","link":"https:\/\/www.welaunch.io\/es\/knowledge-base\/faq\/override-helpdesk-templates\/","title":{"rendered":"Anular plantillas del HelpDesk (Soporte de temas)"},"content":{"rendered":"

Para anular las plantillas incluidas en el plugin debe seguir los siguientes pasos:<\/p>\n

    \n
  1. Hay 3 archivos de plantillas en total\n
      \n
    1. Archivo de preguntas frecuentes (admin\/views\/archive-faq_topic.php)<\/li>\n
    2. Preguntas m\u00e1s frecuentes (admin\/views\/single-faq.php)<\/li>\n
    3. Billete sencillo (admin\/views\/single-ticket.php)<\/li>\n<\/ol>\n<\/li>\n
    4. Copie el archivo que desea ajustar a su tema en su carpeta Child-Theme<\/li>\n
    5. A continuaci\u00f3n, puede empezar a modificar este archivo de plantilla<\/li>\n<\/ol>\n

      Si no le gusta o no puede ajustar la plantilla usted mismo, puede intentar desactivar la carga de plantillas personalizadas en total. Por lo tanto, vaya a configuraci\u00f3n > configuraci\u00f3n avanzada > comprobar “Utilizar plantilla tem\u00e1tica”.<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","product_cat":[],"class_list":["post-3930","faq","type-faq","status-publish","hentry","faq_topics-helpdesk-faq"],"_links":{"self":[{"href":"https:\/\/www.welaunch.io\/es\/wp-json\/wp\/v2\/faq\/3930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.welaunch.io\/es\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.welaunch.io\/es\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.welaunch.io\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.welaunch.io\/es\/wp-json\/wp\/v2\/comments?post=3930"}],"version-history":[{"count":2,"href":"https:\/\/www.welaunch.io\/es\/wp-json\/wp\/v2\/faq\/3930\/revisions"}],"predecessor-version":[{"id":8995,"href":"https:\/\/www.welaunch.io\/es\/wp-json\/wp\/v2\/faq\/3930\/revisions\/8995"}],"wp:attachment":[{"href":"https:\/\/www.welaunch.io\/es\/wp-json\/wp\/v2\/media?parent=3930"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.welaunch.io\/es\/wp-json\/wp\/v2\/product_cat?post=3930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}