{"id":3135,"date":"2017-08-17T12:24:48","date_gmt":"2017-08-17T12:24:48","guid":{"rendered":"https:\/\/demos.welaunch.io\/helpdesk\/?post_type=faq&#038;p=642"},"modified":"2020-07-20T10:27:08","modified_gmt":"2020-07-20T08:27:08","slug":"ticket-system-shortcodes","status":"publish","type":"faq","link":"https:\/\/www.welaunch.io\/en\/knowledge-base\/faq\/ticket-system-shortcodes\/","title":{"rendered":"Ticket System Shortcodes"},"content":{"rendered":"<p>There are 2 ticket system shortcodes:<\/p>\n<p><strong>1. My Tickets Shortcode:<\/strong><\/p>\n<pre>&#91;my_tickets orderby=\"date\" order=\"DESC\"&#93;<\/pre>\n<p>Parameter:<\/p>\n<ul>\n<li>Order By<\/li>\n<li>Order<\/li>\n<\/ul>\n<p><strong>2. New Ticket Shortcode:<\/strong><\/p>\n<pre>&#91;new_ticket type=\"Simple|WooCommerce|Envato\" types=\"\" departments=\"\" priorities=\"\"&#93;<\/pre>\n<p>Parameter:<\/p>\n<ul>\n<li>Type (Simple, WooCommerce, Envato)<\/li>\n<li>Pre Selected types, departments, priorities<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","product_cat":[],"class_list":["post-3135","faq","type-faq","status-publish","hentry","faq_topics-helpdesk-shortcodes"],"_links":{"self":[{"href":"https:\/\/www.welaunch.io\/en\/wp-json\/wp\/v2\/faq\/3135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.welaunch.io\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.welaunch.io\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.welaunch.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.welaunch.io\/en\/wp-json\/wp\/v2\/comments?post=3135"}],"version-history":[{"count":3,"href":"https:\/\/www.welaunch.io\/en\/wp-json\/wp\/v2\/faq\/3135\/revisions"}],"predecessor-version":[{"id":5104,"href":"https:\/\/www.welaunch.io\/en\/wp-json\/wp\/v2\/faq\/3135\/revisions\/5104"}],"wp:attachment":[{"href":"https:\/\/www.welaunch.io\/en\/wp-json\/wp\/v2\/media?parent=3135"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.welaunch.io\/en\/wp-json\/wp\/v2\/product_cat?post=3135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}